Privacy Policy

Last Updated: 19 July 2026

BundleZone.pk respects your privacy and is committed to handling your personal information responsibly.

This policy explains what information we collect, how we use it, when it may be shared, how long it may be retained, and the choices available to you when you visit BundleZone.pk, place an order, make a payment, submit a review, or contact our support team.

BundleZone.pk is operated by Bundle Zone, a sole-proprietorship business owned by Syed Sarim Ali and based in Karachi, Pakistan.

By accessing or using BundleZone.pk, you acknowledge the practices described in this policy.

1. About BundleZone.pk

BundleZone.pk is an independent reseller of digital products.

We source surplus, overstock, unused, or otherwise available software licences, subscriptions, product keys, redeem codes, and other digital products from third-party businesses and suppliers and resell them to consumers and businesses at discounted prices.

BundleZone.pk is not affiliated with, sponsored by, endorsed by, or officially connected with Microsoft, Adobe, or any other software brand unless this is expressly stated on the relevant product page.

All trademarks, product names, brand names, and logos displayed on BundleZone.pk belong to their respective owners and are used only for product identification and description.

The sale, activation, and use of each product remain subject to the relevant product description, applicable licence conditions, device limitations, regional restrictions, activation requirements, and warranty terms.

2. Information We Collect

Depending on how you use our website, we may collect the following information:

Information Provided During Checkout

• Full name
• Email address
• Mobile or WhatsApp number
• Country
• City
• Billing address
• Postal code, where requested
• Company name, where provided
• Order notes
• Purchased product details
• Payment method
• Order number and transaction details

Information Provided During Support or Payment Verification

• Emails sent to our support team
• WhatsApp messages
• Customer-support requests
• Payment screenshots
• Bank-transfer references
• Payment date and amount
• Warranty or activation-support information
• Reviews and feedback

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address or approximate network information
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website or search source
• Website interactions
• General or approximate location
• Cookie and analytics identifiers

We only collect information reasonably connected with operating the website, completing orders, providing support, maintaining records, improving services, and preventing misuse.

3. Guest Checkout

Customers are not required to create an account on BundleZone.pk.

Orders can be placed through guest checkout by providing the necessary contact, billing, order, and payment information.

Because customer accounts are not required, customers do not need to create or store a BundleZone.pk account password to place an order.

4. How We Use Personal Information

We may use personal information to:

• Receive and process orders
• Confirm that an order has been placed
• Verify payments
• Deliver digital products
• Send licence keys, redeem codes, subscriptions, or activation instructions
• Contact customers through email or WhatsApp
• Clarify incomplete or incorrect order information
• Provide activation and technical assistance
• Provide product-specific warranty support
• Handle replacement or refund requests
• Respond to questions and complaints
• Prevent fraudulent or unauthorized transactions
• Maintain invoices and business records
• Resolve payment disputes or chargebacks
• Send post-purchase review requests
• Improve website navigation and performance
• Understand website traffic through Google Analytics
• Monitor website search performance through Google Search Console
• Protect the website, customers, and our business
• Comply with applicable legal, accounting, tax, or regulatory requirements

We do not currently use customer information for regular promotional email marketing.

5. Digital Product Delivery

BundleZone.pk sells digital products that may include:

• Software licence keys
• Product keys
• Redeem codes
• Subscription invitations
• Activation links
• Digital accounts supplied as part of a clearly described product
• Download or installation instructions
• Other related digital services

Digital products may be delivered through:

• Automated email
• Manual email
• WhatsApp
• Checkout or order-confirmation page
• Subscription invitation
• Activation link
• Other suitable digital-delivery methods

Our normal delivery time is 2 to 48 hours after payment confirmation.

Delivery may take longer in exceptional circumstances, including:

• Delayed payment verification
• Incorrect contact information
• Technical problems
• Manual security checks
• Product availability checks
• Public holidays
• Unusually high order volume

Customers are responsible for providing a correct and accessible email address and WhatsApp number.

6. Product Activation and Warranty

Each product may have different:

• Activation deadlines
• Warranty periods
• Subscription durations
• Device limits
• Licence types
• Operating-system requirements
• Regional or account requirements
• Replacement conditions

The applicable activation period and warranty information are displayed on the individual product page.

Customers are responsible for reading the relevant product description before ordering and activating the product within the stated activation period.

This policy does not replace our Terms and Conditions, Refund Policy, Delivery Policy, Warranty Policy, or individual product-page conditions.

7. Passwords, OTPs and Login Credentials

Under our current operating process, BundleZone.pk does not ask customers to provide:

• Email passwords
• Microsoft account passwords
• Adobe account passwords
• Banking passwords
• Card PINs
• Card security codes through WhatsApp
• One-time passwords or OTPs
• Permanent customer-account login credentials

We do not require customers to provide their passwords or OTPs for the activation or delivery of the products currently sold through our website.

Customers should never send confidential banking credentials, card PINs, email passwords, or OTPs to anyone claiming to represent BundleZone.pk.

8. Automatic Emails and Customer Communication

After placing an order, customers may automatically receive an email containing information such as:

• Order confirmation
• Order number
• Purchased product
• Payment method
• Payment status
• Order-processing information
• Delivery-related instructions

Our team may also contact customers manually through email or WhatsApp regarding:

• Product delivery
• Payment confirmation
• Incorrect order information
• Activation support
• Warranty support
• Replacements
• Refund discussions
• Customer-service questions

These messages are considered order-related or service-related communications.

9. Card Payments Through Stripe

Customers may pay by debit or credit card using Stripe.

Stripe processes card and transaction information through its own payment systems. Stripe may process information such as the customer’s name, contact details, billing details, payment-method information, transaction amount, payment status, refund information, and fraud-prevention data.

BundleZone.pk does not intentionally collect or store customers’:

• Full card number
• Card PIN
• Complete card security code or CVV

We may receive limited information from Stripe, such as:

• Payment status
• Transaction reference
• Paid amount
• Card brand
• Limited or masked card details
• Billing details
• Refund or dispute information

Stripe processes personal information according to its own privacy policy, security standards, and contractual terms.

10. Direct Bank Transfers

Customers may also pay through direct bank transfer to the official Bundle Zone business bank account.

To verify a bank-transfer payment, we may collect:

• Payment screenshot
• Bank transaction reference
• Sender or account-holder name
• Paid amount
• Payment date and time
• Order number

Payment screenshots may remain within:

• WhatsApp chat history
• Business mobile devices
• Device or cloud backups
• Email records
• Order-support records

Customers should hide any banking information that is not necessary for payment verification before sending a screenshot.

Customers must never send banking passwords, PINs, complete card information, or OTPs.

11. WhatsApp Communications

When customers contact us through WhatsApp, information may also be processed by WhatsApp and its related service providers.

WhatsApp conversations may contain:

• Customer name
• Phone number
• Order number
• Product details
• Payment screenshots
• Delivery information
• Activation questions
• Warranty discussions
• Other support messages

Messages may remain in our WhatsApp history, device storage, or backups until deleted, overwritten through normal backup operations, or no longer reasonably required.

Customers should not send personal or financial information that is unrelated to their order.

12. Review Requests and Customer Feedback

After completing a purchase, we may send an email asking the customer to submit an honest review or provide feedback.

Submitting a review is optional.

When a customer voluntarily submits a review, we may collect:

• Name or display name
• Rating
• Review text
• Product purchased
• Review date
• Images voluntarily submitted with the review

We will not intentionally display a customer’s private WhatsApp number, email address, complete payment details, or confidential information in a public review.

Where appropriate, we may seek permission before publicly using a private WhatsApp message, review screenshot, customer image, or testimonial for promotional purposes.

13. Information Sharing

BundleZone.pk does not sell or rent customer personal information.

Under our current product-fulfilment process, customer information is not shared with product suppliers or vendors for product activation.

However, limited information may be processed by service providers that help us operate the website, communicate with customers, process payments, or maintain records. These may include:

• Stripe
• Banks and financial institutions
• Website hosting providers
• WordPress and WooCommerce infrastructure
• Email-delivery providers
• WhatsApp
• Website-security providers
• Backup and storage providers
• Google Analytics
• Google Search Console
• Professional accountants, advisers, or legal representatives
• Government or law-enforcement authorities where legally required

Service providers may process information according to their own privacy policies and contractual requirements.

14. Google Analytics

BundleZone.pk currently uses Google Analytics to understand how visitors interact with the website.

Google Analytics may use cookies and similar technologies to collect information such as:

• Pages visited
• Time spent on pages
• Website-navigation activity
• Referring source
• Device and browser type
• General location
• Technical and analytics identifiers
• Other website-usage statistics

We use this information to:

• Measure website performance
• Identify technical problems
• Understand how visitors find the website
• Improve navigation
• Improve product pages
• Improve customer experience

We do not intentionally send customers’ passwords, complete payment-card information, banking credentials, or sensitive authentication information to Google Analytics.

15. Google Search Console

BundleZone.pk currently uses Google Search Console to monitor aggregated website and Google Search performance, including:

• Search queries
• Clicks
• Impressions
• Search positions
• Website indexing
• Crawling problems
• Technical errors
• Search visibility

Google Search Console is used for SEO, indexing, and website-performance monitoring.

16. Advertising and Tracking Tools

Google Ads conversion tracking and Meta Pixel are not currently connected to BundleZone.pk.

If we install advertising pixels, remarketing tools, enhanced conversions, customer-list advertising, or similar tracking technologies in the future, this policy and our cookie controls will be updated where necessary.

17. Cookies

BundleZone.pk may use cookies and similar technologies for:

• Shopping-cart functionality
• Checkout operation
• Website security
• Session management
• Fraud prevention
• Saving user preferences
• Website analytics
• Website-performance measurement

Some cookies are necessary for the website to function correctly.

Google Analytics may place or read analytics cookies. Visitors can manage or block cookies through browser settings, although blocking necessary cookies may affect:

• Shopping cart
• Checkout
• Payment processing
• Website preferences
• Other website functions

Where required by applicable law, we may request consent before placing non-essential analytics or advertising cookies.

18. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Processing and delivering orders
• Providing activation support
• Providing warranty support
• Handling replacements and refunds
• Verifying payments
• Maintaining invoices
• Responding to disputes or chargebacks
• Preventing fraud
• Maintaining accounting and tax records
• Meeting applicable legal obligations

Order records, emails, WhatsApp conversations, payment screenshots, and support records may remain in business devices, website systems, email accounts, backups, or messaging histories until they are deleted, overwritten, or no longer reasonably required.

Backup copies may remain temporarily after the original information has been deleted.

We may retain certain information for longer where reasonably necessary to establish, exercise, or defend legal claims, resolve disputes, prevent fraud, or comply with legal, tax, or accounting obligations.

19. Data Security

We take reasonable technical and organizational measures to protect customer information.

These measures may include:

• HTTPS and secure website connections
• Restricted administrative access
• Password-protected systems
• Website security tools
• Payment processing through established payment providers
• Website and device backups
• Limited staff access to customer information
• Monitoring for unauthorized access or suspicious activity

However, no website, messaging service, payment platform, device, internet transmission, or electronic-storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their own devices, email accounts, payment accounts, passwords, and authentication details.

20. International Processing

Some service providers used by BundleZone.pk may operate or store information outside Pakistan.

These may include:

• Stripe
• Google
• WhatsApp
• Email providers
• Hosting or backup providers

As a result, personal information may be processed or stored in countries other than the customer’s country of residence.

Such processing is subject to the relevant provider’s terms, privacy policy, contractual safeguards, and applicable legal requirements.

21. Customer Privacy Requests

Customers may contact us to request:

• Confirmation of whether we hold their information
• Access to available personal information
• Correction of inaccurate information
• Updating of contact details
• Deletion of information that is no longer necessary
• Withdrawal from non-essential communications
• Information about how their data has been used

We may ask for reasonable identity or order verification before processing a request.

We may decline or limit a deletion request where information must reasonably be retained for:

• Order fulfilment
• Warranty support
• Accounting
• Tax records
• Fraud prevention
• Payment disputes
• Chargebacks
• Legal claims
• Compliance with applicable law

22. Children’s Privacy

BundleZone.pk is not directed at children.

A person who is not legally able to enter into an online purchase should use the website only with the involvement and permission of a parent or legal guardian.

If a parent or guardian believes that a child has provided personal information without appropriate permission, they may contact us to request review or deletion.

23. Third-Party Websites and Services

Our website or product instructions may contain links to:

• Software-brand websites
• Activation portals
• Download pages
• Payment services
• External support resources
• Other third-party websites

We do not control and are not responsible for the privacy, security, content, availability, or business practices of third-party websites.

Customers should review the applicable privacy policies and terms before submitting information to an external service.

24. Legal Disclosures

We may preserve or disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to a valid court order, warrant, or lawful government request
• Investigate fraud or unauthorized transactions
• Respond to a payment dispute or chargeback
• Enforce our terms and policies
• Protect customers, the public, or our business
• Establish, exercise, or defend legal rights

25. Changes to This Policy

We may update this policy when:

• Website operations change
• New payment methods are added
• New analytics or advertising tools are installed
• New communication services are introduced
• Our data-handling practices change
• Legal or regulatory requirements change

The updated date displayed at the top of this page will show when the policy was most recently revised.

Material changes may also be communicated through the website or another appropriate method.

26. Contact Information

For privacy questions, correction requests, or deletion requests, contact:

Business Name: Bundle Zone
Trading Website: BundleZone.pk
Owner: Syed Sarim Ali
Business Type: Sole proprietorship
Location: Karachi, Pakistan
Email: [email protected]
WhatsApp: +92 331 9252111

Please include your order number where the request relates to a purchase.